Field Capture
Overview
Field Capture is the documentation engine for the job site. Every photo, video clip, voice note, and customer signature goes directly into the job record — no manual transfer, no emailing yourself photos, no lost documentation. When a dispute arises or a customer wants to see the work, everything is already there.
The before/after mode is designed for the most common contractor use case: document the problem, document the fix. Two taps to switch modes; photos are automatically labeled and grouped.
Features
- Photo Capture — Full-resolution photos attached directly to the current job; multiple photos per job supported
- Before/After Mode — Toggle between Before and After labels; photos are displayed in side-by-side comparison in the job record
- Video Capture — Short video clips (up to 2 minutes) for complex work walkthroughs; compressed for efficient upload
- Voice-to-Text Notes — Speak job notes hands-free; transcribed automatically and saved as a text note attached to the job
- Signature Capture — Touchscreen signature pad for customer sign-off on job completion; saved as a timestamped PDF
- Auto-Attachment — All captures are immediately linked to the open job record; no manual association required
- Offline Queue — Captures taken without connectivity are stored locally and uploaded automatically when back online
- Customer Sharing — Admins can share specific photos with the customer via a link in the customer portal
Capture Types Reference
| Type | Format | Max Size | Attached To |
|---|---|---|---|
| Photo | JPEG | 12 MP | Job record |
| Before/After Photo | JPEG (labeled) | 12 MP | Job record |
| Video | MP4 | 2 min / 200 MB | Job record |
| Voice Note | Transcribed text | 5 min audio | Job note |
| Signature | — | Job record |
CRUD Reference
| Object | Create | Read | Update | Delete |
|---|---|---|---|---|
| Job Photo | ✅ | ✅ | — | ✅ |
| Job Video | ✅ | ✅ | — | ✅ |
| Voice Note | ✅ | ✅ | ✅ | ✅ |
| Signature | ✅ | ✅ | — | — |
| Shared Media Link | — | ✅ | — | ✅ (revoke) |
Notes
Photos and videos are stored in Merchant Protocol's cloud storage (S3-compatible) and are not stored in the app beyond the upload queue. Camera and microphone permissions are required and prompted on first use. Signatures are legally timestamped — once captured, they cannot be modified or deleted; only Admin-level accounts can see a deletion log. Video capture requires iOS 17+ for best performance.